Branding

Corporate Identity and Branding – How to Build a Winning Brand

Why Corporate Identity and Branding Matter.

Corporate Identity and Branding work hand in hand. Some people even compare them to the chicken or the egg conundrum—which came first? Both corporate identity and branding are necessary to attain the critical business goals of increasing market share and generating revenue. Sometimes you can’t tell one from the other. Building a brand that makes people want to do business with you is only accomplished by communicating a clear and consistent corporate identity and brand message. It requires listening to customer needs and responding through persuasive copywriting and content marketing that addresses industry pain points and provides the product, service or solution to solve the problem. What’s the best way to know if your corporate identity and branding are effective? Track your sales and assess your brand equity.

Baby Chick with EggSo, is it: First, you define your identity—then you brand it? Or is it: First, you define your brand—then develop your corporate identity? It really is like the chicken or the egg. You’ll get as many answers as there are corporate identity and branding professionals. So how do corporate identity and branding diverge and how do they merge?

Corporate Identity and Branding—the Chicken or the Egg of Marketing

Corporate Identity

How your employees and clients feel about your organization is based on the identity you portray internally and in the marketplace through your communications. A corporate identity represents who the company is—it’s the company’s personality—like opening a Coke makes you happy, there is no substitute for driving a Porsche, and you’re in good hands with Allstate. Three brands whose personalities stand for quality in different industries that are embedded in our lives through on-point, strong brand messaging. Corporate identity—brand personality—is what makes a company unique. Shaped by senior executives through a corporate mission, vision and values that are aligned with the business goals, the corporate identity also takes on the characteristics and values of its employees. Once a corporate identity is defined and established, a system of Corporate Identity Guidelines is put in place to ensure that all brand communications in all media are clear, consistent, and on point with the business strategy and sales goals.

Business People Standing An effective corporate identity is the result of exploring all aspects of the business and taking into account every department’s viewpoint. According to an article on corporate identity and corporate branding in the European Journal of Marketing, a corporate identity is a mix of identity types. The authors define business identity as the combination of “tangible and intangible elements that make any corporate entity distinct.” British and North American corporate identity and branding consultancies concur that traditionally corporate identity and branding programs have been narrow in scope, and to counter this situation five corporate identity types should be defined and closely aligned to each other to ensure that all organization perspectives are part of the corporate identity development process. The point is that corporate identity is complex: It is an amalgamation of many identities defined within an organization.

John M.T. Balmer defines the five identity types in the AC 2 ID Test TM that every company must closely align when developing their corporate identity. Each type is based on different criteria:

  1. Actual Identity – values, behavior, activities, market scope, performance and positioning
  2. Communicated Identity – organizational messaging conveyed
  3. Conceived Identity – impression held by stakeholders and communities
  4. Ideal Identity – optimum positioning in a given timeframe
  5. Desired Identity – vision articulated by senior leadership

Corporate Branding

Branding is more than the selection of a new company name and logo. A well-defined, well-positioned, strong brand influences employees and customers to think of a company in terms of positive brand attributes: quality, trust, dependability, reliability—defined from the corporate identity. It is the reason why employees and customers feel connected to a company. Not all organizations can make it to the Top 100 Global Brand List—but all organizations face the challenge of being seen and heard through marketplace clutter. The challenge is to communicate a corporate identity and brand that resonates with your customer niche, influencing them to convert their interest into sales.

White Balls and 1 Red BallWriting a brand story starts with understanding what makes the organization unique through its corporate identity. The next step is to meld the core brand messaging creatively into persuasive, succinct, clear and consistent copy that builds a strong corporate identity and brand image. This is accomplished through an on-point brand messaging platform, copywriting and content marketing that increase sales and brand awareness.

Branded Content – The Key to Position Your Brand Message for Success

How Branded Content Increases Business and Brand Recognition.

An organization’s brand message touches each customer, prospect, and employee with every communication across all media channels. The best way to get your message out to your targeted Branded Contentaudience is through branded content. That means that everything you want your customers, prospects, and employees to know, you have to generate.

All marketing communications must deliver a consistent message and visual identity that promotes the benefits your business provides and positions your company as an authority, industry leader and unique service provider. The messaging you generate is your branded content.

Effective content marketing and copywriting is based on consistent, targeted, innovative and persuasive messaging that tells your brand story. When done right, branding drives profitability, increases customer retention and loyalty, lowers new-customer acquisition costs, and provides organizations with the ability to hire and retain qualified and talented employees. When a strong brand is built, it can sustain itself through an organized program for updating and refreshing branded content.

Branded Content for All Media

Brand in Big Letters

The foundation of all branded content is the brand messaging platform. This is developed from the value proposition—which identifies why your company is different from the competition and is the best provider of services in your market niche. Once the brand message is developed, you create branded content by weaving the messaging into every tool in the content marketing program for each media channel.

 

  • Websites
  • Videos
  • Webinars
  • Printed Collateral, e.g., brochures, fact sheets, case studies, white papers, etc.
  • Email and Direct Mail Campaigns
  • Social Media
  • Advertising/Public Relations
  • Internal Communications
  • Presentations
  • Corporate Identity

The core brand message is communicated with a slight difference in each channel—the adjustment is made depending on how the audience is receiving the information. Yet all brand messaging is designed to achieve the same goal: to get the audience to take action to make the purchase … invest … join … contribute … be loyal. Through brand recognition, business increases along with profits.

Branded Content Is Created with On-Point Copywriting

The brand messaging platform describes what the brand is. The next step is taking this brand essence and creating the brand story through on-point copywriting that increases sales and brand awareness. The copywriting brings the brand to life while reinforcing the brand benefits without ever losing site of the goal: writing to sell by getting the point across that you can’t get any better product, service or solution—and you better act fast.

All branded content must have a point. Buy now … Get the best … Sign Up.

Copywriting & ContentBut it takes more than just using active verbs. The point is to make a point that makes a difference—with innovative, persuasive copywriting that always delivers the brand message and addresses how the brand can deliver on its promise.

When you’re writing to sell, each message must make a point in a short timeframe within a small space to catch a prospect’s attention. To get people to take action, branded content must have clear, concise, compelling, consistent copywriting and corporate identity. The power is in the communication—Promotion, the 4th P of marketing.

You can have the best product in the world placed in the best market at the best price—but if no one knows about it, it won’t sell. Branded content is a sales agent.

Successful marketing communications—that is, branded content—can work for you. The time invested on the front end to create branded content pays off through increased business and brand recognition.